Question 1

Health Disclaimer

Accepted Answer

• You are consulting with qualified and certified trainers, dietitians and clinic nutritionists. Though our goal is to provide you with dietary & nutritional advice after thorough bodily analysis and health assessments, it does not stand to replace or substitute the services of a physician or a doctor whatsoever.

• You are aware that since lifestyle changes are about changing habits as a whole, hence do not expect major improvements or significant changes within a short period of time. Individual results may vary from person to person considering the bodily differences of each person, and any testimonials, endorsements or success stories featured on this website should not be considered typical.

• The fitness training programs, diet plans, and nutritional advice offered on this Website are designed for healthy individuals. It is important to consult with a healthcare professional before starting any new fitness regimen or dietary plan, especially if you
have any pre-existing medical conditions, injuries, or concerns.

• You commit to take responsibility for your own actions in following any health-related advice mentioned on our Website, and agree that the owners, administrators, and contributors are not liable for any damages or injuries that may occur as a result of following the information provided.

• We do not endorse or warrant the effectiveness of any specific fitness training program, diet plan, or nutritional supplement. It is essential to pay attention to your body’s signal and make adjustments to your exercise and dietary habits as necessary.

• Never disregard or neglect professional medical advice or delay in seeking professional advice due to information available on this Website. Furthermore, the information provided on this Website may be subject to change without prior notice. We suggest consulting with a qualified professional before making any major adjustments or changes to your health and wellness routine.

• Nothing contained on this Website should be interpreted as medical advice. Without limitation, nothing contained in the sites should substitute for medical advice, medical visits or recommendations from certified health care professionals.

• The views expressed on this Website , are published solely for informational purposes only, and are not meant to be a replacement for medical diagnosis, treatment or serve as an alternative for professional medical advice, diagnosis, therapy and treatment. Please consult a licensed and qualified healthcare professional for your any medical needs or concerns.

Question 2

Disclaimer For Products

Accepted Answer

• While purchasing any products or services through a link on this Website, it is advised that you must carefully and thoroughly read all instructions, service descriptions, and warnings as mentioned on product packaging, conduct your own research on the ingredients and recommended dosages, and discuss with your healthcare professionals before using any such products linked on this website.

• Our products are not intended to diagnose, treat, cure, or prevent any disease. Always seek the advice of a qualified healthcare professional before starting any new healthcare regimen or treatment plan, especially if you have any pre-existing medical conditions or concerns. You are aware that there may be risks associated with the products and services mentioned on this Website. You agree to use these products and services of your own free will and accord, knowingly and voluntarily assuming all risks associated with such activities.

• We make every effort to ensure the accuracy and reliability of the information provided about our products, including their ingredients, benefits, and usage instructions. However, we cannot guarantee that all information on this website is entirely accurate, complete, or up-to-date. Please review product labels and consult with a healthcare professional if you have any questions or concerns about our products.

• Do not use our products without appropriate medical care and consultation. If you suspect you have an existing medical concern, please consult your healthcare professional before the usage of any such product for proper diagnosis and treatment.

• The Company disclaims any liability arising from your use of any information that we provide, including but not limited to, any misunderstanding or misinterpretation of the information provided, or any adverse outcome from the use of our products.

• The information on this Website is not intended or implied to be substitute forprofessional medical advice, diagnosis or treatment. All content, including text, graphics, images and information, contained on or available through this Website is for general information purposes only. The Company makes no representation and assumes no responsibility for the accuracy of information contained on or available through this Website, and such information is subject to change without notice. You are encouraged to confirm any information obtained from or through this Website with other sources and review all information regarding any medical condition or treatment with your other health care professional.

• By using the Website and by purchasing our products, you accept and agree to be bound and abide by our Health Disclaimer.

Question 3

Disclaimer For Reservations/Bookings

Accepted Answer

• The reservation feature on the Website is provided exclusively to assist customers in checking the availability of travel-related services, products, and to make legitimate reservations.

• By accepting these Conditions, you affirm that you are at least 18 years old, have the legal authority to enter into the legal agreement formed by your acceptance of these terms and conditions, and can use the Website in accordance with such Conditions. You shall be held responsible for overseeing all usage by minors of this Website under your name or account. Additionally, you guarantee that all information provided by you or anyone using the website under your name is true and accurate, without any false or fraudulent reservations.

• You agree to assume financial responsibility for your use of the Website, including but not limited to, all reservations made by you or on your account, whether authorized by you or not. For any reservations or other services where fees may be charged, you agree to adhere to the terms and conditions including, but not limited to, the payment of all amounts due under such terms or conditions.

• This Website includes information on per night room tariffs and prices of other amenities provided (including any available special offers) for hotels and resorts owned and/or managed by Brahm  Group.

• You agree to make legitimate reservations in good faith, intended for your use and the use of your invited guests only. Reservations should not be made for other purposes, including but not limited to, reselling, impermissibly assigning, posting on third-party websites, or creating speculative, false, or fraudulent reservations, or any reservation made in anticipation of demand.

• No contractual agreement will be established between you and www.brham.com regarding any services or products offered through the website unless and until www.brham.com accepts your order through email or automated confirmation, confirming the acceptance of your reservation, booking, or order.Brham Privacy Policy

Question 4

Brahm Group Privacy Policy

Accepted Answer

Brahm Group values your trust. In order to honour that trust, Brham adheres to ethical standards in gathering, using, and safeguarding any information you provide.

Brahm Group Lifetsyle Products Private Limited (“Company”) is a leading health and wellness company, incorporated in India, for dispensing wellness-oriented services through the medium of a Website. For the sake of brevity of understanding this Privacy Policy the Company will be hereinafter referred as Brham.

This privacy policy governs your use of the website www..com (“Website”) and the other associated/ ancillary applications, products, websites and services managed by the Company, Brahm Lifestyle Products Private Limited.

Please read this privacy policy (“Policy”) carefully before using the Website, its services and products, along with the Terms & Conditions (“T&C”) provided on the Website and on the Website. Your use of the Website, or services in connection with the Website or products (“Services”), or registrations with us through any mode or use of any products including that of SD cards, tablets or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. For the sake of brevity your use of the Website in any electronic form or device shall be bound by the terms and conditions enumerated and agreed upon hereunder with willful and free consent.
If you wish not to agree with any of the terms and conditions of this Policy, kindly refrain from using the Website or its products or until satisfaction for you to use the same.
User Provided Information:

The Website/Services/products records the information you provide when you download and register for the Services or products. When you register with us, you generally provide (a) your name, email address, phone number, password and your wellness product(s) and service(s) requirement; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into its system when using the Website/Services/products, such as while asking delivery/shipping or refund related queries. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as “Information” in this Policy.

Brham may use this Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. Brham will request you when it needs more information that personally identifies you (personal information) or allows us to contact you.
Brham will not differentiate between who is using the device to access the Website or Services or products, so long as the log in/access credentials match with yours. In order to make the best use of the Website/Services/products and enable your Information to be captured accurately on the Website/Services/products, it is essential that you have logged in using your own credentials.

Brham will not differentiate between who is using the device to access the Website or Services or products, so long as the log in/access credentials match with yours. In order to make the best use of the Website/Services/products and enable your Information to be captured accurately on the Website/Services/products, it is essential that you have logged in using your own credentials.
Brham will, at all times, provide the option to you, not to provide the Personal Information or Sensitive Personal Information, which it seeks from you. Further, you can, at any time while using the Website/Services/products, also have an option to withdraw your consent given earlier to it, to use such Personal Information or Sensitive Personal Information. Withdrawal of the consent by you is required to be sent in writing to us at the contact details provided in this Policy below. In any such event, Brham fully reserves the right to withdraw further usage of the Website or provide any further Services/products thereunder to you.

Automatically Collected Information:
In addition, the Website/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your computer, laptop, mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Website/Services/products. Brham may use an outside credit card processing company to bill you for the products and services availed by you. These companies do not retain, share, store or use personally identifiable information of you for any other purpose.

Use of your Personal Information:
Brham uses the collected Information to analyse trends, to conduct research, to administer the Website/Services and products, to learn about each user’s purchasing patterns and movements around the Website/Services and products and to gather demographic information and usage behaviour about its user base as a whole. Aggregated and individual, anonymized and non anonymized data may periodically be transmitted to external service providers to help us improve the Website, products and its Services. Brham will share your information with third parties only in the ways that are described below in this Policy.

Brham may use the individual data and behaviour patterns combined with personal information to provide you with personalized content, and better your purchasing objectives/ experience. Third parties provide certain services which we may use to analyse the data and information you provide to personalize, drive insights and help it better your experience or reach out to you with more value-added applications, products, information and services. However, these third party companies do not have any independent right to share this information. Brham does not sell, trade or rent your Information to any third party unless, we have been expressly authorized by you either in writing or electronically to do so. Brham may at times provide aggregate statistics about its customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information. Brham will occasionally send email notices or contact you to communicate about its Services, products and benefits, as they are considered an essential part of the Services/products you have chosen.

Brham may disclose Information:

as required by law, such as to comply with a subpoena, or similar legal process;
to enforce applicable T&C, including investigation of potential violations thereof;
when it believes in good faith (doctrine of uberrima fides) that the disclosure is necessary to protect its rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;
with its trusted services providers who work on its behalf, do not have an independent use of the information Brham discloses to them, and have agreed to and adhered to the rules set forth in this Policy;
to protect against imminent harm to the rights, property or safety of the Website/ Company or its users or the public as required or permitted by law;
with third party service providers in order to personalize the Website/ Services/ products for a better user experience and to perform behavioural analysis;

Access to your Personal Information:
Brham will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, it will provide an obvious way for you to access and change your profile from its Services/Website/products. Brham adopts stringent security measures to protect your password from being exposed or disclosed to anyone. Only upon you forgetting the password for its Website or Services, Brham will have a right to reset the same to you with your prior approval as per standard web practices.

Cookies:
Brham send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve its offerings, such as providing more availability of products in areas of greater interest to a majority of users.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent.

Disclaimer:
 Some of Brham features and services may not function properly if your cookies are disabled.

Links:
Brham may present links in a format that enables us to keep track of whether these links have been followed. Brham uses this information to improve its customized content of the Website. Clicking on links may take you to sites outside its domain. Brham is not responsible for the privacy practices of other web sites. Brham encourages its users to be aware when they leave its site to read the EULA/T&Cs of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by its Website.

Alerts:
Brham may alert you by email or phone (through SMS/call) to inform you about new product/ service offerings or other information which it perceives might be useful for you.

Public Forums:
When you use certain features on its Website like product reviews and you post or share your personal information such as comments, messages, files, photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on its forums this information may become publicly available.

Security:
Brham is concerned about safeguarding the confidentiality of your Information. Brham provides physical, electronic, and procedural safeguards to protect Information it processes and maintain. An illustration being, Brham limits access to this Information to authorized employees only who need to know that information in order to operate, develop or improve its Services/products/Website. Please be aware that, although Brham’s endeavour is to provide stringent security, for information it possesses and maintains, no security system can prevent all potential security breaches.

How long does Brham retain user data?
Currently, Brham retains user data while an account is active and for at least 1 year afterwards. It may alter this practice according to legal and business requirements. For example, it may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, it may shorten the retention period for some types of data if needed to free up storage space.

Log Information:
When you access Brham Website, its servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

User Communications:
When you send an email or other communication to Brham, it may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

Changes to this Statement:
As the Company (Brahm Lifestyle Products Private Limited) evolves, its privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent:
Brham believes that, every user of our Services/Products/Website must be in a position to provide an informed consent prior to providing any Information required for the use of the Services/Products/Website. By registering with it, you are expressly consenting to its collection, processing, storing, disclosing and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed and stored in accordance with the applicable data protection laws of India.

Contact Information:
Brham Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact them at:
Address: G.N 30 Ranjangaon SP, Taluka Gangapur Aurangabad MH 431133.
Reach out to us on contact@brahmcorp.com, in case of any queries.

Question 5

Cookies Policy

Accepted Answer

This Cookies Policy (“Policy”) explains what Cookies are and how We use them. You should read this Policy so You can understand what type of cookies We use, or the information We collect using Cookies and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. For further information on how We use, store and keep your personal data secure, see our Privacy Policy.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.
Interpretation and Definitions:
Interpretation:
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions:
For the purposes of this Cookies Policy:

“Company” (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to Brahm Lifestyle Products Pvt. Ltd.
“Cookies” means small files that are placed on Your computer, mobile device or any other device by a website, containing details of your browsing history on that website among its many uses.
“Website” refers to www.brham.com, accessible from the URL www.brham.com
“You” means the individual accessing or using the Website, or a company, or any legal entity on behalf of which such individual is accessing or using the Website, as applicable.
to protect against imminent harm to the rights, property or safety of the Website/ Company or its users or the public as required or permitted by law;
with third party service providers in order to personalize the Website/ Services/ products for a better user experience and to perform behavioural analysis;

The use of the Cookies:
Type of Cookies We Use:
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser.

We use both session and persistent Cookies for the purposes set out below:
Necessary / Essential Cookies:
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies:
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies:
Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

Tracking and Performance Cookies:
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new advertisements, pages, features or new functionality of the Website to see how our users react to them.

Third Party Cookies:
Please be aware that third parties (e.g., advertisers) may also deploy cookies on the Website, over which we have no control. These cookies typically fall under the categories of analytical/performance cookies or advertising/targeting cookies.

Consent to Use Cookies:
By utilizing the Website, you consent to the usage of cookies as outlined in this Cookies Policy.

Changes to this Policy:
We reserve the right to update this Cookies Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We advise you to review this Policy periodically to remain informed about how cookies are utilized.

Your Choices Regarding Cookies:
If You prefer to withdraw your consent or avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You’d like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For the Chrome web browser, please visit this page from Google:
https://support.google.com/accounts/answer/32050

For the Internet Explorer web browser, please visit this page from Microsoft:
http://support.microsoft.com/kb/278835

For the Firefox web browser, please visit this page from Mozilla:
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

For the Safari web browser, please visit this page from Apple:
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

For any other web browser, please visit your web browser’s official web pages.
Contact Us:
If you have any questions about this Cookies Policy, You can contact us:
● By visiting this page on our website: www.brham.com
● By sending us an email:contact@brham.com

Question 6

Refund & Cancellation Policy

Accepted Answer

Reservation:

Please make advance reservation via telephone or book online to ensure room availability.
Advance online Payment is mandatory to obtain the confirmed reservation. Please read the cancellation policy before obtaining the confirmed reservation.
Rates displayed online are not guaranteed until the confirmation voucher is generated. The rates are generally dynamic in nature. Once a rate is selected and transaction is executed by you, no other rate is applicable either higher or lower and enforce no refund is admissible.
The estimated cost for stay includes the confirmed room rate, the estimated taxes, and estimated fees.
The actual taxes, fees and cess prevalent at the time of stay shall be applicable, which may vary from the estimates and you are liable to pay any extra cost on account of such amendments in taxes, fees, cess etc.
Currency conversions are estimates and are provided as information only. The bill on check out for stay shall be charged in the hotel’s local currency.
We reserve the right to modify or cancel the reservation if it appears, at sole discretion of the hotel, that a guest is engaged in fraudulent, illegal or other inappropriate activity or the reservation is obtained fraudulently or with malafide intention or mistake or error.
On check in to the hotel, please present the hotel reservation confirmation voucher along with valid photo ID or Passport, Photo PAN Card, Election Identity Card, Photo driving license, or any photo ID card issued by Central/ State government and a valid credit card for any incidental and/ or extra charges.
In case of non-availability of pre-booked room at the time of arrival, the hotel will offer an alternate similar standard hotel/ in a similar room type, at its discretion and without any further liability.
Rates may change without notice and may vary for special events except for confirmed reservation against the advance payment.
All rates are subject to prevailing local taxes as applicable on room tariff & services opted.

Occupancy:
Normal occupancy permits maximum two people per room. Additional person (if room size permits) is charge extra as per prevalent rate of the Hotel.
Deposit/ Online Payment:

The entire deposit / online payment to be paid in advance equivalent to total room nights booked for the entire stay to get the confirmed reservation.
We accept deposit only against the Maestro, Visa and MasterCard. For any alternate mode of payment, please contact the hotel’s reservations.
Corporate reservations need to be secured by a company credit card. For any alternate mode of payment, please contact Hotel’s Reservation.

Cancellation And Early Checkout Policy:

In case your plans change, ensure to inform in writing the cancellation/ amendments in plan to the Hotel Reservation. The guidelines in this regards as under:-
The cancellation request for bookings made online will be processed automatically through the Internet Booking Engine. In the event of cancellation of a booking for any reason whatsoever, the customer shall not be refunded the amount paid towards making the reservation(s). In case of rebooking, a rate difference may be payable for the change as per the rate applicable for the rebooked date/ room type and subject to availability.
Any additional charges or rate difference for the modified reservation can be paid through the same payment mode/card as used for original reservation.
Please note that if an online booking is modified or cancelled with the hotel’s reservations Office/ Hotel’s sales office, it cannot be further modified or cancelled online.
In case of early checkout, you are liable to pay for the entire confirmed reservation. If not sure of the policy, contact the hotel for clarification.

Check In:

Normal check in time is 4:00 PM. For late arrivals, please call for instructions on the procedure for arrival after 6 PM.
Check-out is at 11:00 AM.
Early check-in and check-out are available by prior arrangement only i.e. subject to availability and prior intimation & confirmation only.

Modification:

Any modification in the reservation is subject to availability at the time of making such a request.

Children And Infants:

Child (up to 5 years) can stay free of charge with parents without extra bed.
Children between 5 years to 12 years of age will be charged extra.
Children above 12 years of age will be treated as young adults and the prevalent reservation charges will be applicable and levied.

Non-arrival To The Hotel (No Show):

If you fail to arrive at the hotel on the arrival date the entire reservation will be cancelled automatically by the hotel and you will be charged for the entire reservation.
If you fail to check in on the first date but still continue your travel plan to stay at the hotel, please, urgently, contact us to keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund admissible.

Shortened Stay (Early Check-out):

Shortened stay is subject to entire period charge whether or not you stay the entire period.

Special Request:

Please note that Hotel neither guarantees nor is liable to admit any request for amendment in plan or any other special requests which shall be admissible subject to availability on arrival.
The request for airport pick-up requires intimation to the reservation at the time of the room(s) booking.

Confirmation Voucher:

The reservation once confirmed, a confirmation number and the voucher is generated that you can print for your convenience.
It is necessary to present the confirmation voucher to the hotel on arrival. On failure to produce the confirmation voucher may result in the hotel not honoring your reservation unless the hotel is able to trace & match the excess in the reservation system.

Payment Security:

It is important to know that whenever you provide the personal details or credit card information, it is secured. Your credit card number, name, address, and telephone number are protected by the latest security technology.

Legal Advice

Frequently asked questions