Anticipating, understanding and focusing efforts on meeting the customer’s needs and exceeding expectations.
Relentlessly improving, continuously raising the bar in everything we do.
INTEGRITY IN ALL OUR DEALINGS
All our actions and dealings should be capable of standing the test of public scrutiny.
RESPECT AND UNDERSTANDING
We must be caring, compassionate, humane and respectful in all our interpersonal dealings.
Take ownership for the consequences of one’s decisions and actions.