CUSTOMER FOCUS

Anticipating, understanding and focusing efforts on meeting the customer’s needs and exceeding expectations.

PASSION FOR EXCELLENCE

Relentlessly improving, continuously raising the bar in everything we do.

INTEGRITY IN ALL OUR DEALINGS

All our actions and dealings should be capable of standing the test of public scrutiny.

RESPECT AND UNDERSTANDING

We must be caring, compassionate, humane and respectful in all our interpersonal dealings.

RESPONSIBILITY

Take ownership for the consequences of one’s decisions and actions.